Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

By: Zenia Pearl V. Nicolas

Financial institutions are proving that digital transformation isn’t just a technology shift-it’s a mindset. 

At the Oradian Champions Workshop 2025, industry leaders, rural banks and microfinance partners came together to show how adoption can evolve into long-term, measurable outcomes. 

The one-day session opened with updates on adoption results, product innovations and collaborative workshops that focused on improving customer contact models and data-driven compliance.  

From Workshop to Real-World Change

Oradian began the year by conducting a series of workshops to help financial institutions identify operational challenges and translate them into practical system improvements. 

Eight organizations committed to the Product Adoption Program, with goals centered on improving accuracy, compliance and decision-making. 

As of late September, 28 adoption projects had been completed and the community of Oradian-certified professionals continues to grow. 

In total, more than 500 participants joined training programs, resulting in 34 newly certified Oradian Champions, individuals leading the charge for digital maturity across their institutions.

“It’s not just about adopting a system,” one participant remarked. “It’s about understanding how to use it to make better decisions every day.”

A Clearer View Through Data

Improving data management took center stage in discussions. Using Oradian’s platform, institutions reported that their processes are now faster, more accurate and more transparent.

From January to September 2025:

• Active document usage rose by 14%

• Custom tables increased by 55%

• Loan products with digital workflows expanded by 23%

• Portfolio growth reached 16%

Representatives from rural banks shared how the shift from manual paperwork to digital operations changed their efficiency and confidence in compliance submissions. 

“Before, we were managing thick credit folders filled with forms and computations,” shared a representative from LifeBank A Rural Bank - Iloilo. “Now, we only keep one hard copy for client data. Everything else is digital and that’s a huge improvement.”

Smarter Tools, Stronger Systems

A key highlight was the Notifier tool, which provides real-time alerts for data changes. This proactive feature allows institutions to track transactions, monitor potential discrepancies and strengthen fraud management.

According to Oradian’s team, tools like Notifier and custom APIs help institutions “see what’s happening as it happens,” enabling smarter, faster responses. 

Participants also discussed maximizing API integrations, custom fields and multicurrency reporting, key steps toward establishing a fully digital financial environment. 

“These dashboards don’t just give us data,” said another attendee. “They give us confidence. We can track performance and compliance without losing time.”

Learning from Regional Peers

In the afternoon sessions, RAFI  (Ramon Aboitiz Foundation Inc.) shared its paperless transformation journey, an inspiring case for many attendees still in transition. 

“We asked ourselves, why are there still paper forms when we already have the tools?” the RAFI representative said. “Visiting institutions in Indonesia that have digitized their micro-operations opened our eyes. We’re now adapting those lessons and applying them locally.”

The discussion emphasized that digital adoption thrives when institutions collaborate and learn from one another, rather than compete. 

Building the Champions of Tomorrow

As the workshop concluded, participants reflected on how far their institutions had come since the first round of workshops early this year. What began as product adoption sessions had evolved into a shared movement toward operational efficiency and better service delivery. 

Representatives from partner institutions emphasized that technology only works when people commit to understanding and applying it. Rural banks and MFIs alike are now using data not just reporting, but for better decision-making and compliance. 

“At the end of the day, there is a big improvement,” one participant said. “Processes are faster and information is more reliable.”

The growing number of certified Oradian Champions across organizations signals that transformation is happening at every level–from field operations to management  teams.

In every story shared during the workshop, one theme stood out: progress built on collaboration. Oradian continues to support its partners by providing systems that evolve with their needs and by fostering a community where innovation begins with understanding.