Customer Insights | Rockbird media

top of page

Home
About Us
Xchange Conference
Bespoke
Gallery
Blog
CustomerX
Human Resources
Finance
Technology
Marketing
Retail & E-Commerce
CustomerX
Human Resources
Finance
Technology
Marketing
Retail & E-Commerce

All Posts
Community
Digital Transformation
Worldwide News
Workforce Productivity
Digital Economy
Artificial Intelligence
Technology
Finance
Marketing
Customer Experience
Human Resources
Retail & E-commerce
Enterprise Resource Planning
Business & Strategy

Journalists capturing Shanghai’s skyline during sunset, representing the city’s global dialogue and modern openness.

Journalists capturing Shanghai’s skyline during sunset, representing the city’s global dialogue and modern openness.

Shanghai Welcomes the World at the China International Import Expo 2025: Journalists See a City Built on Connection

Customer Experience

Nov 10

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Customer Experience

Oct 13

Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI

Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI

Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI

Retail & E-commerce

Oct 10

Panelists discuss customer experience on stage at a conference. Audience listens. Large screen displays event details. Room is dimly lit.

Panelists discuss customer experience on stage at a conference. Audience listens. Large screen displays event details. Room is dimly lit.

The Rise of Executive Roundtable Meetings as Essential Networking Hubs

Customer Experience

Oct 8

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

Customer Experience

Sep 8

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

Customer Experience

Sep 5

Man in gray suit speaks on stage. Behind him, a screen shows "Rory Freeborn, Technology Partnerships APAC." The mood is professional.

Man in gray suit speaks on stage. Behind him, a screen shows "Rory Freeborn, Technology Partnerships APAC." The mood is professional.

Rory Freeborn of 8x8: Why Manila is Leading the Charge in Digital Identity and AI Innovation

Customer Experience

Sep 1

Henry Ting presents slides on leveraging reviews to a seated audience in a conference room. Text and images are on screen.

Henry Ting presents slides on leveraging reviews to a seated audience in a conference room. Text and images are on screen.

TTRacing’s Rise: How Henry Ting Turned Customer Reviews into a Global Growth Engine

Customer Experience

Aug 28

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Customer Experience

Jul 14

Verint’s Manish Shah speaking on stage, gesturing in front of a blue screen displaying "The Future of CX Automation" and event details in Manila, May 2025.

Verint’s Manish Shah speaking on stage, gesturing in front of a blue screen displaying "The Future of CX Automation" and event details in Manila, May 2025.

The Future of CX Automation: Manish Shah's Vision for Culturally Intelligent CX

Customer Experience

Jul 14

Man smiling on stage at CX Unbound event. Background shows cityscape with sponsor logos and "CX Unbound: Create, Connect, Personalize" text.

Man smiling on stage at CX Unbound event. Background shows cityscape with sponsor logos and "CX Unbound: Create, Connect, Personalize" text.

customerX Interview with Kulachart Ngernpermpoon, Country Manager — Philippines & Indo China, Genesys

Customer Experience

Jul 7

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Customer Experience

Jun 20

Beyond Banking: How Maya Is Quietly Making Money Effortless, Personal—and Actually Cool | CustomerX

Beyond Banking: How Maya Is Quietly Making Money Effortless, Personal—and Actually Cool | CustomerX

Beyond Banking: How Maya Is Quietly Making Money Effortless, Personal—and Actually Cool | CustomerX

Customer Experience

Jun 9

People sit around a table with green glasses, yellow flowers, and patterned cloth in a tropical-themed room. A yellow door is in the background.

People sit around a table with green glasses, yellow flowers, and patterned cloth in a tropical-themed room. A yellow door is in the background.

Loyalty Without Limits: From Points to Purpose | Customer loyalty in the Philippines

Jun 5

Captivating Audiences: The Short-Form Video Revolution in Marketing

Captivating Audiences: The Short-Form Video Revolution in Marketing

Captivating Audiences: The Short-Form Video Revolution in Marketing

Sep 2, 2024

Rockbird Media Pte. Ltd.,

68 Circular Road, #02-01, Singapore 049422

Singapore: +65 6801 4587

hello@rockbirdmedia.com

Newsletter

Email address*

Quick Links

Events

Our Events

customerX

lastmileX

© 2025 Rockbird Media. All rights reserved.

Terms of Service

Home
About Us
Xchange Conference
Bespoke
Gallery
Blog

bottom of page