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Customer Experience Is Moving From Feedback to Measurable Impact
By: Zenia Pearl V. Nicolas Customer experience has long been treated as something intangible, measured through surveys, sentiment scores and feedback loops that attempt to capture how customers feel. But as businesses become more data-driven, that model is beginning to shift. Recent industry insights show a growing emphasis on connecting customer experience directly to measurable business outcomes. Instead of relying solely on feedback, organizations are focusing on how c
4 days ago
Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress
By: Zenia Pearl V. Nicolas Financial institutions are proving that digital transformation isn’t just a technology shift-it’s a mindset. At the Oradian Champions Workshop 2025, industry leaders, rural banks and microfinance partners came together to show how adoption can evolve into long-term, measurable outcomes. The one-day session opened with updates on adoption results, product innovations and collaborative workshops that focused on improving customer contact models and
Oct 13, 2025
Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI
At the AWS Retail Philippines 2025 bespoke event organized by rockbird media, an engaging fireside chat brought together some of the country's most dynamic retail leaders:
Oct 10, 2025
Why Your Brand Needs to Be at rockbird media Events
Look, we all know the game has changed. Your potential customers are scrolling through their phones right now, thumbing past your carefully crafted ads without a second thought. And honestly? Can you blame them? Trust in traditional advertising continues to erode, and the noise level online has become absolutely deafening. So here's the million-dollar question: How do you actually connect with people anymore? The answer might surprise you. It's not about being louder. It's a
Feb 174 min read
Shanghai Welcomes the World at the China International Import Expo 2025: Journalists See a City Built on Connection
A delegation of 91 journalists from 85 countries visited Shanghai ahead of the 8th China International Import Expo (CIIE 2025), capturing a city where heritage and innovation move in harmony. From the Bund’s historic skyline to the Expo’s modern stage, Shanghai revealed itself not just as a trade hub — but as a global story of connection, creativity, and human progress.
Nov 10, 20252 min read
Starbucks Reshapes Its China Future with Boyu Capital in a $4 Billion Partnership
Starbucks’ $4 billion partnership with Boyu Capital marks a bold reset of its China strategy. By selling up to 60 percent of its business while retaining brand control, the coffee giant signals a new era of localization and shared growth. This story explores how collaboration—not ownership—is shaping the next phase of global expansion.
Nov 4, 20252 min read
Top 10 AI-Powered HR Tools Used by Filipino Companies in 2026
Filipino companies are no longer asking whether to automate HR — they're asking which platform to trust with their most important asset: their people. With payroll complexity ranked second-highest in Southeast Asia and workforce sizes scaling fast, AI-powered Human Capital Management (HCM) has moved from "nice-to-have" to boardroom priority. Top 10 AI-Powered HR Tools Used by Filipino Companies Are Using Right Now From multinational banks in Makati to BPO giants in Cebu, busi
Mar 12
Global Hiring Moderates as Firms Emphasize Efficiency and Strategic Talent Allocation
By: Zenia Pearl V. Nicolas Global Hiring Moderates as Firms Emphasize Efficiency and Strategic Talent Allocation Recent labor data and corporate announcements suggest that hiring momentum in early 2026 is moderating, with companies adopting a more selective approach to workforce expansion. While job creation continues, growth is occurring at a steadier pace compared with previous expansion periods, reflecting what economists describe as a recalibration rather than a contracti
Feb 18
HR Trends 2025: How Algorithms and Accountability Are Redefining Leadership
As HR enters the AI era, leaders face a new challenge: balancing machine precision with human accountability. This November 2025 feature explores how CHROs are redesigning culture, governance, and performance in the age of algorithms and why hrX Indonesia 2025 is the must-attend event for future-ready HR innovators.
Nov 6, 2025
Digital Banks Move Toward Sustainable Growth as AI Reshapes Operating Models
by: Zenia Pearl V. Nicolas Fintech companies entering 2026 are increasingly shifting focus from rapid customer expansion toward sustainable profitability, reflecting a broader maturation of the digital finance sector. Reuters reporting in late February highlighted strong performance expectations from U.S.-based digital banking platform Chime , which projected 2026 revenue above analyst estimates amid continued growth in customer activity and transaction volumes. The compan
Mar 3
Where to Find Curated B2B Networking Events by rockbird media in Asia
Curated B2B Networking Events by rockbird media in Asia If you are a business leader, entrepreneur, or professional looking to expand your B2B network in Asia, rockbird media is a name worth knowing. Over the years, the company has built a strong reputation for curating meaningful business events across key Asian markets, including Singapore, Malaysia, the Philippines, Vietnam, Indonesia, and Thailand. Rather than hosting generic conferences, rockbird media focuses on purpo
Jan 26
Samsung’s Q4 Profit Surges as AI Chip Demand Accelerates
Samsung Electronics has exceeded market expectations after forecasting a sharp rise in fourth-quarter operating profit, fueled largely by booming demand for memory chips used in artificial intelligence (AI) technologies. The South Korean tech giant estimates its operating profit for the October–December period reached approximately 20 trillion won (around $13.8 billion) , representing a 208% increase year on year . This figure significantly outperformed analyst forecasts and
Jan 16
Digital Banks Move Toward Sustainable Growth as AI Reshapes Operating Models
by: Zenia Pearl V. Nicolas Fintech companies entering 2026 are increasingly shifting focus from rapid customer expansion toward sustainable profitability, reflecting a broader maturation of the digital finance sector. Reuters reporting in late February highlighted strong performance expectations from U.S.-based digital banking platform Chime , which projected 2026 revenue above analyst estimates amid continued growth in customer activity and transaction volumes. The compan
Mar 3
Where to Find Curated B2B Networking Events by rockbird media in Asia
Curated B2B Networking Events by rockbird media in Asia If you are a business leader, entrepreneur, or professional looking to expand your B2B network in Asia, rockbird media is a name worth knowing. Over the years, the company has built a strong reputation for curating meaningful business events across key Asian markets, including Singapore, Malaysia, the Philippines, Vietnam, Indonesia, and Thailand. Rather than hosting generic conferences, rockbird media focuses on purpo
Jan 26
Samsung’s Q4 Profit Surges as AI Chip Demand Accelerates
Samsung Electronics has exceeded market expectations after forecasting a sharp rise in fourth-quarter operating profit, fueled largely by booming demand for memory chips used in artificial intelligence (AI) technologies. The South Korean tech giant estimates its operating profit for the October–December period reached approximately 20 trillion won (around $13.8 billion) , representing a 208% increase year on year . This figure significantly outperformed analyst forecasts and
Jan 16
Top 10 AI-Powered HR Tools Used by Filipino Companies in 2026
Filipino companies are no longer asking whether to automate HR — they're asking which platform to trust with their most important asset: their people. With payroll complexity ranked second-highest in Southeast Asia and workforce sizes scaling fast, AI-powered Human Capital Management (HCM) has moved from "nice-to-have" to boardroom priority. Top 10 AI-Powered HR Tools Used by Filipino Companies Are Using Right Now From multinational banks in Makati to BPO giants in Cebu, busi
Mar 12
Global Hiring Moderates as Firms Emphasize Efficiency and Strategic Talent Allocation
By: Zenia Pearl V. Nicolas Global Hiring Moderates as Firms Emphasize Efficiency and Strategic Talent Allocation Recent labor data and corporate announcements suggest that hiring momentum in early 2026 is moderating, with companies adopting a more selective approach to workforce expansion. While job creation continues, growth is occurring at a steadier pace compared with previous expansion periods, reflecting what economists describe as a recalibration rather than a contracti
Feb 18
HR Trends 2025: How Algorithms and Accountability Are Redefining Leadership
As HR enters the AI era, leaders face a new challenge: balancing machine precision with human accountability. This November 2025 feature explores how CHROs are redesigning culture, governance, and performance in the age of algorithms and why hrX Indonesia 2025 is the must-attend event for future-ready HR innovators.
Nov 6, 2025
Why Your Brand Needs to Be at rockbird media Events
Look, we all know the game has changed. Your potential customers are scrolling through their phones right now, thumbing past your carefully crafted ads without a second thought. And honestly? Can you blame them? Trust in traditional advertising continues to erode, and the noise level online has become absolutely deafening. So here's the million-dollar question: How do you actually connect with people anymore? The answer might surprise you. It's not about being louder. It's a
Feb 17
Shanghai Welcomes the World at the China International Import Expo 2025: Journalists See a City Built on Connection
A delegation of 91 journalists from 85 countries visited Shanghai ahead of the 8th China International Import Expo (CIIE 2025), capturing a city where heritage and innovation move in harmony. From the Bund’s historic skyline to the Expo’s modern stage, Shanghai revealed itself not just as a trade hub — but as a global story of connection, creativity, and human progress.
Nov 10, 2025
Starbucks Reshapes Its China Future with Boyu Capital in a $4 Billion Partnership
Starbucks’ $4 billion partnership with Boyu Capital marks a bold reset of its China strategy. By selling up to 60 percent of its business while retaining brand control, the coffee giant signals a new era of localization and shared growth. This story explores how collaboration—not ownership—is shaping the next phase of global expansion.
Nov 4, 2025
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