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Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Customer Experience

Oct 13

Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI

Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI

Beyond the Checkout: Shakey’s and Healthy Options Redefine Retail with AWS and AI

Retail & E-commerce

Oct 10

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

Customer Experience

Sep 8

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

Customer Experience

Sep 5

Man in gray suit speaks on stage. Behind him, a screen shows "Rory Freeborn, Technology Partnerships APAC." The mood is professional.

Man in gray suit speaks on stage. Behind him, a screen shows "Rory Freeborn, Technology Partnerships APAC." The mood is professional.

Rory Freeborn of 8x8: Why Manila is Leading the Charge in Digital Identity and AI Innovation

Customer Experience

Sep 1

Henry Ting presents slides on leveraging reviews to a seated audience in a conference room. Text and images are on screen.

Henry Ting presents slides on leveraging reviews to a seated audience in a conference room. Text and images are on screen.

TTRacing’s Rise: How Henry Ting Turned Customer Reviews into a Global Growth Engine

Customer Experience

Aug 28

People walking by a white building with "Salomon" signs, shaded by large trees. Sunny day, relaxed outdoor atmosphere.

People walking by a white building with "Salomon" signs, shaded by large trees. Sunny day, relaxed outdoor atmosphere.

Salomon’s Shanghai Concept Store: Where Outdoor Spirit Meets Urban Energy

Aug 22

Woman smiling, pointing at smartphone displaying app in a room with shelves. GoTyme Bank and TikTok logos are visible.

Woman smiling, pointing at smartphone displaying app in a room with shelves. GoTyme Bank and TikTok logos are visible.

Fintech and E-commerce: GoTyme & TikTok Shop Empower Filipino MSMEs

Digital Transformation

Aug 5

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Customer Experience

Jul 14

Verint’s Manish Shah speaking on stage, gesturing in front of a blue screen displaying "The Future of CX Automation" and event details in Manila, May 2025.

Verint’s Manish Shah speaking on stage, gesturing in front of a blue screen displaying "The Future of CX Automation" and event details in Manila, May 2025.

The Future of CX Automation: Manish Shah's Vision for Culturally Intelligent CX

Customer Experience

Jul 14

Small Space, Big Shift: Uniqlo’s Mini Outlet Is Redefining Convenience Retail

Small Space, Big Shift: Uniqlo’s Mini Outlet Is Redefining Convenience Retail

Small Space, Big Shift: Uniqlo’s Mini Outlet Is Redefining Convenience Retail

Customer Experience

Jul 8

Man smiling on stage at CX Unbound event. Background shows cityscape with sponsor logos and "CX Unbound: Create, Connect, Personalize" text.

Man smiling on stage at CX Unbound event. Background shows cityscape with sponsor logos and "CX Unbound: Create, Connect, Personalize" text.

customerX Interview with Kulachart Ngernpermpoon, Country Manager — Philippines & Indo China, Genesys

Customer Experience

Jul 7

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Customer Experience

Jun 20

Beyond Banking: How Maya Is Quietly Making Money Effortless, Personal—and Actually Cool | CustomerX

Beyond Banking: How Maya Is Quietly Making Money Effortless, Personal—and Actually Cool | CustomerX

Beyond Banking: How Maya Is Quietly Making Money Effortless, Personal—and Actually Cool | CustomerX

Customer Experience

Jun 9

People sit around a table with green glasses, yellow flowers, and patterned cloth in a tropical-themed room. A yellow door is in the background.

People sit around a table with green glasses, yellow flowers, and patterned cloth in a tropical-themed room. A yellow door is in the background.

Loyalty Without Limits: From Points to Purpose | Customer loyalty in the Philippines

Jun 5

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