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Journalists capturing Shanghai’s skyline during sunset, representing the city’s global dialogue and modern openness.

Journalists capturing Shanghai’s skyline during sunset, representing the city’s global dialogue and modern openness.

Shanghai Welcomes the World at the China International Import Expo 2025: Journalists See a City Built on Connection

Customer Experience

Nov 10

Starbucks Reshapes Its China Future with Boyu Capital in a $4 Billion Partnership

Starbucks Reshapes Its China Future with Boyu Capital in a $4 Billion Partnership

Starbucks Reshapes Its China Future with Boyu Capital in a $4 Billion Partnership

Nov 4

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Oradian Champions Workshop 2025: Turning Product Adoption into Measurable Progress

Customer Experience

Oct 13

Panelists discuss customer experience on stage at a conference. Audience listens. Large screen displays event details. Room is dimly lit.

Panelists discuss customer experience on stage at a conference. Audience listens. Large screen displays event details. Room is dimly lit.

The Rise of Executive Roundtable Meetings as Essential Networking Hubs

Customer Experience

Oct 8

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

8x8 & Rakuten Viber: Marc Palomares on Shaping the Future of Business Communications in 2025

Customer Experience

Sep 8

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

One Platform, One Trust: Margarita Rivera’s Key Takeaways at 8x8 Connect Manila 2025

Customer Experience

Sep 5

Man in gray suit speaks on stage. Behind him, a screen shows "Rory Freeborn, Technology Partnerships APAC." The mood is professional.

Man in gray suit speaks on stage. Behind him, a screen shows "Rory Freeborn, Technology Partnerships APAC." The mood is professional.

Rory Freeborn of 8x8: Why Manila is Leading the Charge in Digital Identity and AI Innovation

Customer Experience

Sep 1

Henry Ting presents slides on leveraging reviews to a seated audience in a conference room. Text and images are on screen.

Henry Ting presents slides on leveraging reviews to a seated audience in a conference room. Text and images are on screen.

TTRacing’s Rise: How Henry Ting Turned Customer Reviews into a Global Growth Engine

Customer Experience

Aug 28

Woman smiling, pointing at smartphone displaying app in a room with shelves. GoTyme Bank and TikTok logos are visible.

Woman smiling, pointing at smartphone displaying app in a room with shelves. GoTyme Bank and TikTok logos are visible.

Fintech and E-commerce: GoTyme & TikTok Shop Empower Filipino MSMEs

Digital Transformation

Aug 5

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Built for the Filipino Lifestyle: Mia Bulatao on How Pick.A.Roo Prioritizes Real People in a Rapidly Digital World | Customer Experience

Customer Experience

Jul 14

Verint’s Manish Shah speaking on stage, gesturing in front of a blue screen displaying "The Future of CX Automation" and event details in Manila, May 2025.

Verint’s Manish Shah speaking on stage, gesturing in front of a blue screen displaying "The Future of CX Automation" and event details in Manila, May 2025.

The Future of CX Automation: Manish Shah's Vision for Culturally Intelligent CX

Customer Experience

Jul 14

Orchestrating the Ecosystem: Regie Lagao on Humanized, Hyper-Personalized CX in a Digital Age

Orchestrating the Ecosystem: Regie Lagao on Humanized, Hyper-Personalized CX in a Digital Age

Orchestrating the Ecosystem: Regie Lagao on Humanized, Hyper-Personalized CX in a Digital Age

Customer Experience

Jul 9

Small Space, Big Shift: Uniqlo’s Mini Outlet Is Redefining Convenience Retail

Small Space, Big Shift: Uniqlo’s Mini Outlet Is Redefining Convenience Retail

Small Space, Big Shift: Uniqlo’s Mini Outlet Is Redefining Convenience Retail

Customer Experience

Jul 8

Man smiling on stage at CX Unbound event. Background shows cityscape with sponsor logos and "CX Unbound: Create, Connect, Personalize" text.

Man smiling on stage at CX Unbound event. Background shows cityscape with sponsor logos and "CX Unbound: Create, Connect, Personalize" text.

customerX Interview with Kulachart Ngernpermpoon, Country Manager — Philippines & Indo China, Genesys

Customer Experience

Jul 7

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Beyond Points: Reimagining Loyalty with Heart, Value, and Human Connection | customerX 2025

Customer Experience

Jun 20

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68 Circular Road, #02-01, Singapore 049422

Singapore: +65 6801 4587

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