About the Event
Singapore’s retail and e-commerce market is driven by a digitally savvy, high-income population and strong infrastructure. While physical retail remains important—especially for experiential shopping—online channels continue to gain share, accounting for around 15–17% of total retail sales during peak periods. Retailers are increasingly adopting omnichannel strategies that integrate online convenience with in-store experiences.
​
Singapore’s e-commerce revenue is projected to grow from about SGD 23–24 billion in 2024 to roughly SGD 33 billion by 2028, representing an estimated 8–9% CAGR. Growth is supported by high smartphone penetration, widespread digital payment usage, efficient logistics, and rising cross-border and mobile commerce adoption.
Past Speakers
Program Flow
8:00 - 9:00
Registration
9:00 - 09:30
Opening Keynote Presentation
Commerce at Crossroads: Navigating the Future of Retail
As retail is entering a pivotal moment shaped by shifting consumer expectations, rapid technological acceleration, and increasing market complexity, leaders must make critical decisions that will define their future trajectory. This keynote navigates the transformative forces reshaping retail and the strategic choices required to build resilient, future-ready businesses in an era of constant change.
09:30 - 10:15
Panel Discussion
Winning the Next Frontier of Cross-Border Commerce
Cross-border commerce is becoming both a major growth opportunity and an increasingly complex operational challenge for retailers and brands. This discussion navigate diverse consumer behaviors and regulatory requirements to managing increasingly complex operations, with businesses turning to Agentic AI to help orchestrate localization, optimize decision-making, and unlock scalable growth across borders.
10:20 - 10:45
1-2-1 Meeting/Networking & Coffee Break
10:45 - 11:00
Keynote Presentation
The 10-Minute Future: Powering the Next Shift of Quick Commerce
Quick commerce is entering a new phase of evolution, moving beyond standalone dark stores toward integrated, platform-led ecosystems that connect physical retail networks with local fulfillment infrastructure. This presentation urges retailers to rethinking how they leverage stores, technology, and logistics to deliver faster, more efficient, and scalable on-demand experiences.
11:00 - 11:25
1-2-1 Meeting/Networking & Coffee Break
11:25 - 12:10
Panel Discussion
Omnichannel 2.0: From Connected Channels to Autonomous Commerce
As customer journeys become increasingly fluid across physical and digital touchpoints, omnichannel retail is evolving beyond simply connecting channels to intelligently coordinating decisions across them. This discussion explores optimized inventory, personalized experiences, and adapt in real time to customer behaviors, creating more seamless, responsive, and autonomous commerce ecosystems.
12:10 - 13:10
LUNCH
WHO SHOULD ATTEND?
C-levels, VPs, Heads of:
E-commerce Marketing
Digital Marketing
Omnichannel
Customer Engagement
Customer Loyalty
Growth & Marketing
Mobile Commerce
Premium Delegeate Experience
Peer-to-Peer Content Sharing
Gain actionable insights and strategies directly from industry peers through engaging and thought-provoking content.
1-to-1 Meetings
Engage in curated discussions tailored to your business goals.
Interactive Sessions
Participate in dynamic, hands-on discussions designed to foster collaboration and address real-world challenges.
Access to Solution Providers
Meet with top-tier solution providers who offer tailored tools and technologies to help overcome your business challenges.
Director-Level Attendance
Connect with an exclusive group of decision-makers, ensuring high-value discussions with impactful outcomes.
Unique Networking Opportunities
Build meaningful relationships with industry leaders in an environment conducive to forging long-term partnerships.
Intimate Environment
Experience a focused and curated setting designed to maximize interaction, learning, and collaboration.
Premium
Delegate
Experience
Premium Delegate Experience
Peer-to-Peer Content Sharing
Gain actionable insights and strategies directly from industry peers through engaging and thought-provoking content.
Interactive Sessions
Participate in dynamic, hands-on discussions designed to foster collaboration and address real-world challenges.
Director-Level Attendance
Connect with an exclusive group of decision-makers, ensuring high-value discussions with impactful outcomes.
Unique Networking Opportunities
Build meaningful relationships with industry leaders in an environment conducive to forging long-term partnerships.
Access to Solution Providers
Meet with top-tier solution providers who offer tailored tools and technologies to help overcome your business challenges.
1:1 Meetings
Engage in strategic conversations addressing critical business priorities, trends, and opportunities.
Intimate Environment
Experience a focused and curated setting designed to maximize interaction, learning, and collaboration.
2026 Sponsors
Platinum
SAP Engagement Cloud is a leading omnichannel customer engagement solution, trusted by the world’s most loved brands. Part of SAP Customer Experience, it enables AI-driven, personalised engagement across email, SMS, social and more helping brands build loyalty, growth, and meaningful connections.
Gold
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.â„¢ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAIâ„¢ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
Past Series Sponsors
Rockbird Media Flagship Events
Event Passes
Standard End User
The fees are for the end-user only and not applicable for sponsors/vendors.
$375.00
$300.00
Full Access to all conference segments including keynote and Roundtable Discussion
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway: Digital copies of keynote and roundtable session presentations (subject to availability)
*End-user only. Subject for approval.
EARLY BIRD - ENDS AUG 31
$495.00
The fees are for the end-user only and not applicable for sponsors/vendors.
VIP End User
$395.00
Full Access to all conference segments including keynote and Roundtable Discussion
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway: Digital copies of keynote and roundtable session presentations (subject to availability)
Priority Access in securing 1-to-1 meeting and seat at roundtable discussion
*End-user only. Subject for approval.
EARLY BIRD - ENDS AUG 31
Vendor Fee
This pass is intended for Vendors, Solution Providers & Consultants only
$999.00
Full Access to all conference segments including keynote and Roundtable Discussion
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway: Digital copies of keynote and roundtable session presentations (subject to availability)
