About the Event
The retail and e-commerce industries in the Philippines are expanding rapidly, driven by rising incomes, urbanization, and widespread digital adoption. The retail market is projected to grow at around 7–8% CAGR through 2030, while e-commerce is expected to surge by over 13% annually. Growing smartphone use, digital payments, and shifting consumer preferences toward online and mobile shopping continue to fuel demand. Opportunities for growth lie in omnichannel retailing, social and mobile commerce, and expanding into underserved regional markets supported by improving logistics and digital infrastructure.
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Despite strong momentum, challenges such as high logistics costs, delivery inefficiencies, and consumer trust issues remain. However, businesses that strengthen supply chains, enhance customer experience, and adapt to local market needs are well positioned to capture the sector’s long-term growth potential.
WHO SHOULD ATTEND?
C-levels, VPs, Heads of:
Retail
E-commerce Marketing
Digital Marketing
Influencer Marketing
Customer Engagement
Omnichannel
Customer Data
Customer Loyalty
Growth & Marketing
2026 Speakers
Agenda Flow
8:30 - 9:00
Registration
9:00 - 9:25
Opening Keynote Presentation
The E-Commerce Backbone: Rewired Habits, Reloaded Retail
Rosemarie Bosch-Ong, Wilcon Depot
12:50 - 13:50
LUNCH
10:00 - 10:50
1st Roundtable Sessions
10:50 - 11:20
1st Session 1-2-1 Meeting/Networking
11:25 - 11:55
2nd Session 1-2-1 Meeting/Networking
12:10 - 12:50
Panel Discussion
Understanding the Filipino Digital Consumer in 2026
Moderator: J ann Mirasol, Avon Cosmetics Inc.
Panelists: Marx Benedict So, Mega Prime Foods Inc.
Wence Wenceslao, Unilever | Cheri Moran, Universal Robina Corporation
9:25 - 9:55
Keynote Presentation
Beyond Automation: Building Intelligent Customer Journey Beyond AI
Rauhan Bhalla, CleverTap
Premium Delegate Experience
Director-Level Connections
Network with senior leaders driving impactful change across industries.
Executive Roundtables
Exchange strategies and benchmark with top decision-makers.
1-to-1 Meetings
Engage in curated discussions tailored to your business goals.
Solution Provider Access
Discover bespoke tools and services from leading providers.
High-Level Networking
Build long-term partnerships in a trust-driven environment.
Curated Setting
Experience a focused space designed for meaningful dialogue.
Peer Insights
Gain actionable takeaways directly from industry peers.
2026 co-locating Sponsors
gold
FarEye is a last-mile technology partner for companies obsessed with delivering exceptional customer experiences. Their vision is to ensure every delivery in the world reaches its destination every time — on time, accurately, efficiently, and as sustainably as possible. FarEye's AI-powered platform transforms deliveries into a competitive advantage, offering carriers and shippers a unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile logistics. The FarEye platform empowers businesses to increase consumer loyalty and satisfaction, reduce costs, and improve operational efficiencies sustainably. With 150+ customers across 30 countries and five offices globally.
CleverTap is the all-in-one customer engagement platform that helps brands personalize and optimize all consumer touch points to improve user engagement, retention, and lifetime value. It's the only solution built to address the needs of retention and growth teams, with audience analytics, deep-segmentation, multi-channel engagement, product recommendations, and automation in one unified product. The platform is powered by TesseractDB™ – the world's first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John's, and Tesco. Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, and CDPQ the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Singapore, and Jakarta.
m360 is a pioneering Philippine Communications Platform as a Service (CPaaS) provider, transforming simple messaging into automated, intelligent customer journeys through an extensive omnichannel ecosystem. We use Hummingbird for engagement, OneAPI for seamless integration, and Flows for automated workflow orchestration to help businesses build smarter, more efficient communication strategies. Processing billions of global messages annually, m360 combines deep local expertise with flexible My360 Plans to build scalable infrastructure.
Bronze
We are a leading regional innovative Ecommerce and Digital Solutions provider for brands that want to win online, offering servces across three business areas: Omni-Channel End-to-End Ecommerce Management, Digital Marketing, and Market Intelligence, all enabled by advanced inhouse technology
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Contentsquare is a leader in digital analytics, empowering businesses of all sizes with the insights they need to understand customers and deliver seamless experiences at scale. Its all-in-one experience intelligence platform provides rich and contextual insight into customer behaviors, sentiment, and intent, across all channels, helping businesses continuously deliver the right experience on web, mobile, and apps. More than 1.3M websites worldwide rely on Contentsquare’s AI-powered platform to grow their business, drive customer loyalty, and operate with greater efficiency in a constantly changing world. To learn more, visit www.contentsquare.com
interaction
Fynd is an AI-native unified commerce platform powering *20,000+ stores and 2,300+ brands across 30 countries*. Backed by Reliance Retail and formerly Google, Fynd has processed over *$3.5B* in GMV and served *300M+* customers. Recognised as a Harvard Business School case study and ranked among Fast Company's *top 10 most innovative companies* in Asia-Pacific (2022). At its core, Fynd gives brands a single platform to run online and offline commerce - from D2C websites and marketplaces to in-store POS and inventory - paired with an AI suite that includes intelligent product cataloging, virtual try-ons, and automated customer engagement to significantly amplify results. Brands like *Hugo Boss, Sephora, Aldo, Foot Locker, Pizza Hut, Superdry, and PUMA* use Fynd to scale operations and deliver seamless customer experiences across channels.
exhibitor
Inspire Solutions is a modular e-commerce backbone for brands entering the Philippines and scaling with marketplace pressure. Through Fusion, its proprietary platform, Inspire connects inventory, orders, fulfilment, and performance into one operating view, giving teams the visibility to act quickly and accurately. Around that control layer, Inspire provides importation support, warehousing, fulfilment, same-day and next-day delivery, and financing designed around commerce cycles. Brands can start with technology, add execution support where needed, and scale without rebuilding their operation. The result is steadier execution, cleaner handoffs, and the confidence to handle volume spikes without losing control or customer trust.
key support
Osmos is an omnichannel retail media optimization platform that helps retailers and brands unlock incremental ad revenue and performance across on-site, off-site, and in-store retail media programs. By combining automation, AI-driven insights, and consultative enablement, Osmos enables teams to scale campaigns faster, expand high-intent keyword coverage, improve ROAS, and maximize monetization - without increasing operational overhead. Built for modern e-commerce and retail media teams, Osmos transforms fragmented ad operations into streamlined, high-impact revenue engines, helping retailers monetize smarter and brands drive stronger performance across the full shopper journey. Key Solutions: - Retail Media Revenue Optimization - Ads Operations Automation - Keyword & Campaign Expansion - Performance Analytics & Insights
coffee break partner
Dev Team is a multi-practice agency delivering complex e-commerce solutions across Magento Open Source, Adobe Commerce, Shopify, and composable ecosystems for retail and B2B brands. Positioned as the delivery partner that keeps e-commerce operations running seamlessly across any platform, the company provides end-to-end platform builds, migrations, integrations, and ongoing optimization. Backed by a team of developers and strategists, Dev Team combines deep open-source expertise with a 24/7 support model and flexible engagement structures. Its focus on speed, reliability, and continuity enables businesses to launch faster, operate smoothly, and scale without disruption.
Supporting brand
Osmos is an omnichannel retail media optimization platform that helps retailers and brands unlock incremental ad revenue and performance across on-site, off-site, and in-store retail media programs. By combining automation, AI-driven insights, and consultative enablement, Osmos enables teams to scale campaigns faster, expand high-intent keyword coverage, improve ROAS, and maximize monetization - without increasing operational overhead. Built for modern e-commerce and retail media teams, Osmos transforms fragmented ad operations into streamlined, high-impact revenue engines, helping retailers monetize smarter and brands drive stronger performance across the full shopper journey. Key Solutions: - Retail Media Revenue Optimization - Ads Operations Automation - Keyword & Campaign Expansion - Performance Analytics & Insights
Osmos is an omnichannel retail media optimization platform that helps retailers and brands unlock incremental ad revenue and performance across on-site, off-site, and in-store retail media programs. By combining automation, AI-driven insights, and consultative enablement, Osmos enables teams to scale campaigns faster, expand high-intent keyword coverage, improve ROAS, and maximize monetization - without increasing operational overhead. Built for modern e-commerce and retail media teams, Osmos transforms fragmented ad operations into streamlined, high-impact revenue engines, helping retailers monetize smarter and brands drive stronger performance across the full shopper journey. Key Solutions: - Retail Media Revenue Optimization - Ads Operations Automation - Keyword & Campaign Expansion - Performance Analytics & Insights
Dev Team is a multi-practice agency delivering complex e-commerce solutions across Magento Open Source, Adobe Commerce, Shopify, and composable ecosystems for retail and B2B brands. Positioned as the delivery partner that keeps e-commerce operations running seamlessly across any platform, the company provides end-to-end platform builds, migrations, integrations, and ongoing optimization. Backed by a team of developers and strategists, Dev Team combines deep open-source expertise with a 24/7 support model and flexible engagement structures. Its focus on speed, reliability, and continuity enables businesses to launch faster, operate smoothly, and scale without disruption.
Past Series Sponsors
Rockbird Media Flagship Events
Regie Nazarene Lagao
Kenvue - Head of Digital Marketing and Consumer Experience (CXO)
Super wonderful experience, I think anyone who’s into customer experience or marketing or managing data or information and building relationships with customers should experience being a part of this session because it really helps validate and reinforce what they know and how they can enhance their strategy in building that relationship with their customers.
UPCOMING EVENT DAY
AGENDA
13:45 - 14:15
14:15 - 14:40
14:40 - 15:25
15:30 - 16:20
Keynote Presentation
3rd Session 1-2-1 Meeting
2nd Roundtable Sessions
Closing Panel Discussion
Registration
8:30 - 9:00
Opening Keynote Presentation
Keynote Presentation
1st Roundtable Sessions
1st Session 1-2-1 Meeting/Networking
2nd Session 1-2-1 Meeting/Networking
Fireside Chat
LUNCH
9:00 - 9:25
Road to 2027 – Thailand’s Journey to Becoming ASEAN’S AI Hub
9:25 - 9:55
Navigating the Automation of AI Lifecycle- Build, Deploy, Steer
10:00 - 10:50
10:50 - 11:20
11:25 - 11:55
12:10 - 12:50
Accountable AI: Who Takes Responsibility When Algorithms Go Wrong?
12:50 - 13:50
13:45 - 14:15
14:15 - 14:40
14:40 - 15:25
15:30 - 16:20
Keynote Presentation
3rd Session 1-2-1 Meeting
2nd Roundtable Sessions
Closing Panel Discussion
Registration
8:30 - 9:00
Opening Keynote Presentation
Keynote Presentation
1st Roundtable Sessions
1st Session 1-2-1 Meeting/Networking
2nd Session 1-2-1 Meeting/Networking
Fireside Chat
Lunch
Road to 2027 – Thailand’s Journey to Becoming ASEAN’S AI Hub
9:00 - 9:25
Navigating the Automation of AI Lifecycle- Build, Deploy, Steer
9:25 - 9:55
10:00 - 10:50
10:50 - 11:20
11:25 - 11:55
12:10 - 12:50
Accountable AI: Who Takes Responsibility When Algorithms Go Wrong?
12:50 - 13:50
Past Series Speakers
We’ve been honored to host top leaders and innovators whose insights have shaped the industry and enriched every edition of our series.
Mark Sage
Masan Group
​Chief Experience & Membership Officer
Rosemarie Bosch Ong
Wilcon Depot
SEVP & COO
Anne Arcenas-Gonzalez
Terry SA
President and Co-Founder
Carina Sumilong Bayon
Pepsi-Cola Products Philippines Inc.
Chief Environment, Social & Governance Officer
Yuki Sy
Primer Group of Companies
Head of Tech Innovations
Dione Song
Love, Bonito
Chief Executive Officer
Ryan C. Pangilinan
SnapMart - Landers
President & COO
Ben Agramol
FILA Philippines
Head of Marketing and E-commerce
Robert Go
Prince Retail Group of Companies
Chief Executive Officer
Event Passes
Standard End User
The fees are for the end-user only and not applicable for sponsors/vendors.
$375.00
Full Access to all conference segments including keynote and Roundtable Discussion
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway: Digital copies of keynote and roundtable session presentations (subject to availability)
*End-user only. Subject for approval.
VIP End User
The fees are for the end-user only and not applicable for sponsors/vendors.
$495.00
Full Access to all conference segments including keynote and Roundtable Discussion
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway: Digital copies of keynote and roundtable session presentations (subject to availability)
Priority Access in securing 1-to-1 meeting and seat at roundtable discussion
*End-user only. Subject for approval.
Vendor Fee
This pass is intended for Vendors, Solution Providers & Consultants only
$999.00
Full Access to all conference segments including keynote and Roundtable Discussion
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway: Digital copies of keynote and roundtable session presentations (subject to availability)
Venue
Hilton, Manila
Newport City Complex, 1 Newport Blvd, Pasay City, 1309 Metro Manila
+63 (02) 7239 7788
Rockbird Media
Flagship Events
