Overview
Retail is changing faster than you can keep up.
Malaysia's retail sector is entering a transformative period, with steady market growth, accelerating digital adoption, and consumers moving fluidly between marketplaces, social platforms and mobile commerce. AI and GenAI are moving beyond experimentation, while personalization, frictionless payments, and sustainability are becoming increasingly connected to commercial growth.
retailX Malaysia 2027 brings together the region's retail leaders to unpack what these shifts mean for the business. Expect candid leadership conversations, practical insights, and perspectives from across the retail ecosystem - not just on what is changing, but what retailers need to rethink
In 2027, it's not a question that retail will change. The question is: are you bold enough to change with it?
2027 Speakers
Past Speakers
Agenda Flow
8:00 - 9:00 AM
Registration
9:00 - 9:25 AM
Opening Keynote Presentation
9:30 - 10:15 AM
Breakout Session
ROOM 1 Omnichannel
ROOM 2 social commerce
ROOM 3 sustainability
10:20 - 10:45 AM
Morning Refreshments & 1-2-1 Meetings
10:45-11:05 AM
Mainstage Presentation: Retail, Rewired: From AI Hype to Real Impact
11:05-11:30 AM
1-2-1 Meetings & Networking
What past attendees say
"Very organized and the staff are very professional and approachable. The whole event is exciting and offers new learning opportunities. Suppliers are great."
RIVERBANKS DEV CORP
retailX is built for decision-makers who want substance over spectacle. No sales pitches from stage - only playbooks that travel back to the office.
Trusted by 500+ retail brands across ASEAN
rockbird media • B2B Xchange Series
Key Takeaways From Rockbird Media's B2B X-Change Series
Peer-to-Peer Content Sharing
Gain actionable insights and strategies directly from industry peers through engaging and thought-provoking content.
Interactive Sessions
Participate in dynamic, hands-on discussions designed to foster collaboration and address real-world challenges.
Access to Solution Providers
Meet with top-tier solution providers who offer tailored tools and technologies to help overcome your business challenges.
Director-Level Attendance
Connect with an exclusive group of decision-makers, ensuring high-value discussions with impactful outcomes.
1:1 Meetings
Engage in strategic conversations addressing critical business priorities, trends, and opportunities.
Intimate Environment
Experience a focused and curated setting designed to maximize interaction, learning, and collaboration.
Unique Networking Opportunities
Build meaningful relationships with industry leaders in an environment conducive to forging long-term partnerships.
Who Should Attend?
C-levels, VPs, Heads of:
Retail
E-commerce
Marketing
Digital Marketing
Omnichannel
Customer Engagement
Customer Loyalty
Growth & Marketing
Mobile Commerce
Past Series Sponsors
Event Passes
Standard End User
The fees are for the end-user only and not applicable for sponsors/vendors.
$375.00
Full Access to all conference segments
Curated buffet lunch, premium canapés and beverages
Exclusive Networking Access to closed-door business matchmaking and booth interactions
Premium Content Takeaway
*End-user only. Subject for approval.
End User
The fees are for the end-user only and not applicable for sponsors/vendors.
$495.00
Priority Access in securing 1-to-1 meeting.
Full Access to all conference segments.
VIP Hospitality Experience featuring a curated buffet lunch, premium canapés and beverages. Access to private hosted lunch (if available).
Exclusive Networking Access to closed-door business matchmaking and booth interactions.
Premium Content Takeaway.
The Venue
InterContinental Kuala Lumpur
65, Jln Ampang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia